| Department |
|
Phone # |
Provider Relations:
Contracts, Training, Questions |
|
(901) 844-5400 |
Provider Services:
Member Eligibility, Benefits, Claims Status |
|
(800) 230-6138 |
Health Services:
Referrals & Prior Authorizations |
|
(800) 453-4464 |
| Automated Referral Line (IVR) |
|
(888) 583-3345 |
| Pharmacy: Pre Authorization Line |
|
(800) 331-6293 |
| Mental Health: United Behavioral Health |
|
(800) 500-4638 |
| Vision Care: Block Vision |
|
(800) 428-8789 |
| Organ Transplant Services |
|
(800) 453-4464 |
| TTY/TDD: Hearing Impaired Line |
|
(866) 206-5565 |
| Provider Relations FAX Number |
|
FAX (901) 844-5403 |
| Health Services Department Fax Number |
|
FAX (800) 259-2751 |