Answers at Your Fingertips
Frequently Asked Questions
Have a question about your prescription drug plan? Find answers here.
Questions about the transition from your current Medicare Part D plan to HealthSpring Rx (PDP)? Find answers to your frequently asked questions.
What are the key dates for 2027 open enrollment?
November 9, 2026: Enrollment opens
November 20, 2026: Enrollment closes
January 1, 2027: Your HealthSpring Rx (PDP) Group Medicare Part D Plan begins
How do I find out if my medication is covered?
You can review your plan’s drug list at:
Group Medicare Enhanced 5 Tier 2027 Drug List.
Updated 10/01/2026
How do I find out what my medication will cost?
After your plan is effective, you can use the Price a Medication tool at myHealthSpring.com.
What’s a drug tier?
Medications are grouped into up to five tiers, depending on your plan. The amount you pay depends on which tier your medication is in. Typically, the lower the tier, the less you pay. Ask your doctor if you can switch to an alternative drug in a lower tier that treats the same condition.
What is a prior authorization?
Some medications require approval before they’re covered. If a medication isn’t covered, a coverage decision or exception may be requested for the prescription.
Where can I find an in-network pharmacy?
Search our online provider directory to find an in-network pharmacy near you. You can also call Customer Service.
Your plan uses the HealthSpring Group Performance Pharmacy Network.
Can I use manufacturer coupons and/or discount cards with this plan?
Federal law forbids people who have Medicare from using coupons or other discounts with their Part D plan. These may only be used outside of your Part D benefit.
Are there resources to help with the high cost of drugs?
You may be able to get Extra Help to pay for your prescription drug premiums and costs. To see if you qualify, call:
- 1-800-MEDICARE (
). TTY users should call 1-877-486-2048 , 24 hours a day, 7 days a week. - The Social Security Administration at
1-800-772-1213 between 8 a.m. and 7 p.m., Monday through Friday for a representative. Automated messages are available 24 hours a day. TTY users should call1-800-325-0778 . - Your state Medicaid office.
Will I receive a periodic Medicare Part D statement?
You’ll receive an Explanation of Benefits (EOB) for every month you received covered services. The EOB keeps track of drug costs, so you know what to expect. The EOB provides a summary of:
- Billed charges.
- The amount your plan paid.
- The amount you paid.
You won’t get an EOB if you didn’t use your benefits in a given month. You can also view your EOBs at myHealthSpring.com.