Contact HealthSpring
When you have questions, HealthSpring is here to help you find answers.
HealthSpring is now part of Health Care Service Corporation. For more information, please visit our FAQs.
Need help finding the right plan?
Call us at 1-877-652-1794
8 a.m. - 8 p.m., Monday - Friday
TTY users, call 1-877-843-6493
Contact Quick Links
For Shoppers
Medicare Advantage Plans
Oct. 1-Mar. 31: 8 a.m.-8 p.m. local time, 7 days a week.
Apr. 1-Sept. 30: 8 a.m.-8 p.m. local time, Monday-Friday.
Medicare Prescription Drug Plans
1-855-980-3091 (TTY:711)
Oct. 1-Mar. 31: 8 a.m.-8 p.m. local time, 7 days a week.
Apr. 1-Sept. 30: 8 a.m.-8 p.m. local time, Monday-Friday.
Medicare Supplement and Supplemental Health Insurance Plans
8 a.m. - 11 p.m. ET, Monday - Friday.
For Medicare Plan Members
Medicare Advantage Plan Members
Oct. 1-Mar. 31: 8 a.m.-8 p.m. local time, 7 days a week.
Apr. 1-Sept. 30: 8 a.m.-8 p.m. local time, Monday-Friday.
Messaging service used weekends, after hours and on federal holidays.
Medicare Advantage Plan Members in Arizona
Oct. 1-Mar. 31: 8 a.m.-8 p.m. local time, 7 days a week.
Apr. 1-Sept. 30: 8 a.m.-8 p.m. local time, Monday-Friday.
Messaging service used weekends, after hours and on federal holidays.
Medicare Prescription Drug Plan Members
8 a.m. – 8 p.m., 7 days a week
Medicare Supplement Plan Members
8 a.m. – 8 p.m. ET, Monday – Friday
Express Scripts Pharmacy
24 hours a day, 7 days a week
TTY users, call 1-800-716-3231
Accredo Specialty Pharmacy
9 a.m. – 8 p.m. ET, Monday – Friday, except holidays
TTY users, call 1-800-716-3231
For Supplemental Health Plan Members
Supplemental Health Insurance Plan Members
8 a.m. – 8 p.m. ET, Monday – Friday
For Group Medicare Plan Members
Group Medicare Advantage Plan Members
8 a.m. – 8 p.m., Monday – Friday
Group Medicare Advantage Plan Members (Arizona only)
8 a.m. – 8 p.m., Monday – Friday
Group Medicare Part D Plan Members
8 a.m. – 8 p.m., Monday – Friday
For Providers
Visit our Providers page.
For Employers
Visit our Employer page.
For Brokers
For Current Brokers
Visit our Broker page.
For Prospective Brokers
Medicare Advantage and Medicare Part D Plans
7 a.m. – 7 p.m. CST, Monday – Saturday
ARCMAPD@HealthSpring.com
Medicare Supplement and Supplemental Health & Life Plans
9 a.m. – 6:30 p.m. ET, Monday – Friday
ARCSHL@HealthSpring.com