Contact HealthSpring
When you have questions, HealthSpring is here to help you find answers. Contact us today.
HealthSpring is now part of Health Care Service Corporation. For questions about HealthSpring, please visit our FAQs.
TTY/TDD Service for hearing impaired callers
First dial 711 for the Telecommunications Relay Service, then dial the appropriate toll-free number
Medicare and Supplemental Health plans
Are you a current HealthSpring member (or a former Cigna Medicare member) and have questions about your plan?
| If you are a: | Call: |
|---|---|
| Medicare Advantage member: | |
| Medicare Advantage member in Arizona: | |
| Medicare Prescription Drug plan member: | |
| 8 a.m. – 8 p.m., 7 days a week |
| If you are a: | Call: |
|---|---|
| Medicare Supplement or Supplemental Health Insurance plan member | |
| April 1 – September 30: 8 a.m. – 8 p.m., ET, Monday – Friday |
| For questions about your pharmacy benefits: | Call: |
|---|---|
| ExpressScripts Home Delivery Pharmacy | |
Supplemental Health and Life Claims
(Lump Sum Cancer & Heart/Stroke, Cancer Treatment, Hospital Indemnity, Choice Accident, Whole Life)
Supplemental Health and Life Claims
P.O. Box 5700
Scranton, PA 18505
Dental, Vision and Hearing Insurance Claims
Careington Benefit Solutions
P.O. Box 21681
Eagan, MN 55121
Fax: 1-833-517-1852
Not a current member and have questions about HealthSpring Medicare plans?
| If you have questions about: | Call: |
|---|---|
| Medicare Advantage plans | |
| Medicare Prescription Drug plans | |
| 8 a.m. – 8 p.m. ET, 7 days a week |
| If you have questions about: | Call: |
|---|---|
| Medicare Supplement and Supplemental Health Insurance plans | Monday – Friday, 8 a.m. – 8 p.m. ET |
| April 1 – September 30: 8 a.m. – 8 p.m., ET, Monday – Friday |
Are you a current member who purchased insurance through your employer and have questions about your Group Medicare plan? Or, not currently a member but interested in learning more about our group plans?
| For: | Call: |
|---|---|
| Group Medicare Advantage plans | |
| Group Medicare Advantage plans (Arizona only) | |
| Group Medicare Part D plans | |
Providers:
Are you currently a part of the HealthSpring provider network and have a question?
Visit our provider page.
Employers:
Interested in learning more about HealthSpring Group Medicare offerings?
Visit our employer page.
Brokers:
Are you a current Broker?
Visit our broker page.
Interested in partnering with HealthSpring?
For Medicare Advantage and Medicare Part D plans: 1-866-442-7516 or email us at ARCMAPD@HealthSpring.com
For Supplemental Health and Life plans: 1-877-454-0923 or email us at ARCSHL@HealthSpring.com