HealthSpring Member Resources
Get the most out of your plan with additional benefits and services, in-network doctors and pharmacies, plan documents and forms, premium payment options and more.
Popular Links
Quick access to common tools and resources.
Benefits of HealthSpring Medicare Advantage Coverage
Behavioral Health Unit
Support for anxiety, depression, substance use and more.
Case Management
When you’re dealing with a chronic health issue, our team can help.
Community Resources
Find programs that can help pay for things like housing, food or prescriptions.
HealthSpring Incentives Program
Earn incentive rewards for completing healthy activities.
Medicare Advantage Extra Benefits
Some plans offer extra benefits, including Silver&Fit®, vision and hearing services, transportation and more.
HealthSpring Flex Card
This preloaded spending card offers access to earned incentive rewards and select allowance benefits as part of your Medicare Advantage Plan.
In-Home Care Providers
We work with in-home care vendors to help with health care services such as addressing health concerns and providing resources.
Healthier Together
Aging well doesn't happen by accident. It happens with knowledge, planning and support. Healthier Together provides content you can trust about topics that are important to you.
Manage Medications
Take control of your prescription coverage with these tools and resources:
Drug List Formulary
See a complete list of covered, commonly prescribed medications covered by your Medicare plan.
Medication Therapy Management
Get guidance from a HealthSpring Pharmacist when you're juggling multiple medications.
Over-the-Counter Catalog
Shop for covered OTC products and pay for them with your HealthSpring Flex card. Download the 2026 OTC Catalog [PDF] or shop online
Pharmacy Networks
View HealthSpring pharmacy network, including home delivery options.
Delivering Diabetes Supplies
We help deliver diabetic supplies to your home for easier and more affordable monitoring.
Medicare Prescription Payment Plan
If you have high drug costs, this program may help manage your monthly expenses. Learn more [PDF]. calculate estimated monthly payments, or opt-in online
Medicare Group Plans
Are you a retiree with a Medicare plan through a former employer? Find information about using your plan and accessing available services:
Additional Plan Resources
Annual Notice of Change (ANOC)
Changes to your plan that could affect you in the upcoming year.
Medicare Appeals Process
When and how to request a review of a medical or prescription coverage decision.
Coverage Decisions and Exceptions
When and how to request coverage for a medication not covered by your plan.
Customer Forms
Forms for claims, drug prior authorization, appeals, privacy and more.
Disaster Policy
Learn about our policy for continued health coverage during disasters.
Evidence of Coverage (EOC)
Important legal details about your current Medicare plan and coverage.
Extra Help
Financial assistance for those with limited income and resources.
Filing a Grievance
When and how to file a complaint (grievance) against your Medicare plan.
Health Risk Assessment
Get a personalized wellness plan when you take the health and wellness quiz.
Organization Determination
When and how to get medical prior authorization or approval.
Provider and Pharmacy Directories
Find in-network care and pharmacy options based on your plan.
Need to understand the basics of Medicare? Learn more about Medicare
Important Benefits Update
When a natural disaster, extreme weather, or other type of tragedy strikes, we’re here for you 24/7. If your medication was lost or damaged, you can go to a local pharmacy and request a refill or replacement. Visit RxOpen to find pharmacies near you that are open following extreme weather or other disasters.